Shipping policy

The Covered Cauldron currently serves customers within the United States.

Bakery orders
Bakery items are available for local pickup only unless otherwise stated in the product listing. Pickup details, including date, time, and location, will be provided during checkout or in your order confirmation. Because bakery items are made for scheduled pickup, please arrive during the designated pickup window whenever possible.

Merchandise orders
Non-food merchandise may be shipped within the United States when shipping is available for the item. Shipping costs and available delivery options will be shown at checkout.

Orders are generally processed within 2 to 5 business days. Processing times may be longer for handmade, custom, vintage, estate, or made-to-order items. Estimated delivery times begin after the order has been shipped and may vary depending on the carrier and destination.

Customers are responsible for providing a complete and accurate shipping address. The Covered Cauldron is not responsible for delays or delivery problems caused by incorrect address information, carrier disruptions, severe weather, or circumstances beyond our control.

When tracking is available, it will be sent to the email address provided at checkout.

If a package arrives damaged, please contact us as soon as possible and include photographs of the packaging and item. If tracking shows a package as delivered but it cannot be located, please contact the carrier first and then contact us so we can help review the situation.

Some large, fragile, one-of-a-kind, or local-pickup-only items may not be eligible for shipping. Any such restrictions will be stated in the product listing.

For shipping questions, please contact The Covered Cauldron through our Contact Us page.